Our Staff

Relax and leave everything to our Disney resort staff.

Friendly smiles are contagious and courteous service is our standard. Our staff cares about your needs and will ensure that your visit to our Disney hotel is filled with unforgettable memories.

Sit back and relax while our award winning culinary staff prepares a variety of cuisines for you to try each day.
Our dedicated concierge will help you to make special reservations, surprise someone with flowers or handle that little task you simply don’t have time for.
Rejuvenate your body and mind at one of our Disney resort health clubs, enjoy a relaxing massage at Mandara Spa, or enjoy some exciting nightlife while we take care of the kids.

A Message From Our General Manager

Paul Scott - General Manager if this Deluxe Disney Resort However you choose to spend your time with us, know that we are committed to serve your every need. Relax and enjoy all of the fun and entertainment that our magnificent resort offers!

Our staff is comprised of people from all over the world. Their combined cultures and experiences help us make this international destination the vacation capital of the world. They’re here to meet your every need. After all, the Walt Disney World Swan and Dolphin Resort is your home away from home!

Paul Scott
General Manager

Community Service Award

The cast of the Walt Disney World Swan and Dolphin Resort recently received the Community Service Award from Starwood Hotels and Resorts for the tremendous amount of support and charity they have given to the community. Hearts for Humanity, the resort's humanitarian committee comprised of caring associates from various departments throughout the property, organizes, coordinates, and participates in all the charitable work done on behalf of the Walt Disney World Swan and Dolphin. This includes both charity drives and volunteer events. Below is a sample of what our Disney hotel accomplished with Hearts for Humanity in 2007:

Approximately 200 cell phones were donated to Secure the Call
Quarterly blood drive
Over 400 books were collected and donated for Head Start
Over 600 pounds of clothes donated to Mustard Seed
School Supplies collected and delivered to an “adopted” school
Over 190 Thanksgiving Day Food Baskets donated
Over 125 “Christmas Angels” adopted and given gifts for the holidays
Over 500 duvets donated to many different organizations
Disney resort room nights to over 20 charitable organizations
High Chairs donated to Shepherd’s Promise
Invited workers from Children’s Home Society to eat at one of the resort’s signature restaurants for the good work they do

Organized Fins & Feathers Fun Run – all money went to Hearts for Humanity
Participated in the Charity Challenge to benefit local charities
Invited families staying at the Shepherd’s Promise Transitional Home to the Hotel Children’s Party
Had holiday party for children at Children’s Home Society where they received gifts from Santa and entertainment from a magician, a DJ and craft station
Sent Volunteers from our Disney hotel to work at Give Kids the World
Approximately 103,000 pounds of food donated to The Orlando Bridge.
Donated approximately $28,000 this year to United Way
Donated over $2,000 worth of new clothes and toiletries to Children’s Home Society

One of the Best Places to Work!

The Walt Disney World Swan and Dolphin was recognized by Orlando Business Journal as one of the “Best Places to Work 2010” and was also honored as the top placing company for our size ( 1,000+ employees).

In addition, we were recognized by the Orlando Sentinel’s Top 100 for Working Families, where once again we placed in the Top 25! This award honors those companies who make family a priority and offer benefits both traditional (medical, dental, 401k etc) and unique (anniversary recognition, holiday parties etc). This year the Orlando Sentinel also recognized our very own Adriana Zamot as the winner of the “Family Champion” award. The Family Champion award is given to an individual who strives to help make their company an environment where family-friendly is encouraged.

The Walt Disney World Swan - An Epcot Resort Hotel

A Message From Our General Manager

Community Service Award

One of the Best Places to Work!